Local: Lisbon (Híbrido)
Job Description:
Mind Source is strengthening its Infrastructure Team by recruiting an IT Support/Workplace specialist.
Profile:
-Degree in Computer Engineering, Information Systems, or a related field;
-Minimum of 5 years of experience in Client Engineering or IT Workplace Management;
-Experience working in international and multicultural environments;
-Strong troubleshooting and problem-solving skills;
-Excellent communication and stakeholder management abilities;
-Ability to work effectively under pressure and manage multiple priorities;
-Proactive, autonomous, and solution-oriented mindset;
-Fluent in spoken and written English.
Requirements:
-Solid experience managing and configuring Windows-based workplace environments;
-Strong knowledge of SCCM, Microsoft Intune, Active Directory, Microsoft Entra ID, and Group Policy Management;
-Experience managing the lifecycle of workplace devices from major vendors such as Dell, HP, and Lenovo;
-Hands-on experience with software packaging, deployment, and centralized application management;
-Experience managing mobile devices (iOS and Android) through MDM/MAM solutions;
-Proven experience providing Level 2 and Level 3 support for workplace-related services and technologies;
-Knowledge of endpoint security technologies and workstation hardening best practices;
-Experience supporting collaboration platforms, including Microsoft Teams Rooms and meeting room technologies;
-Knowledge of enterprise printing environments and print management solutions;
-Good understanding of networking technologies, including LAN, Wi-Fi, Bluetooth, Miracast, and related connectivity solutions;
-Experience producing technical and end-user documentation.
Note: Only candidates residing in the Lisbon Metropolitan Area will be considered.
WHO WE ARE:
We are an IT and Business Transformation consultancy company, delivering value through data, digital solutions and strategic leadership.
- 19🥳 years of experience
- +200 talented professionals driven by innovation and excellence
- Specialists in Data & AI, Software Development and Project Management
- We work with leading companies in Portugal, including major banks, insurance companies and market leaders across various sectors
AWARDS & RECOGNITION:
- SAS Innovation Award
- OutSystems Innovation Award
🥇 We have been a Great Place to Work for 10+ consecutive years:
- #2 Best Company to Work for in Portugal 2026 (201–500 employees)
- #1 Best IT Company to Work for in Portugal 2026 (Large Companies)
- 7th Best Company to Work for in Europe 2025 (Small & Medium Companies)
- Leadership Award 2019
- Human Development Award 2022
- Wellbeing Award 2021, 2024 and 2025
WHY MIND SOURCE:
-Employment contract
-Certified professional training
-Mentoring
-Project follow-up and career advice through Talent Management
-Focus on career progression and professional growth
-Development of innovative and challenging projects
-Young and dynamic work environment
EXCLUSIVE BENEFITS:
-Health Insurance
-Gym membership through Urban Sports Club
-Legal, nutritional and psychological support
- Additional employee benefits
- And much more!
Mind Source is a brand of the Rumos Consulting sub-holding, part of the Rumos Group, which has +1,000 employees.